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Celebrating 20 years as a market leader Boots Care Services provides services designed to help staff in Care Homes deliver the best possible care for their service users.

The system has been developed to give service providers a simple to use medication storage, handling and administration system. The system complies with all relevant legislation and good practice. Boots MDS has many benefits for both care homes and service users. All medicines are packed into separate packs, allowing the service user to retain the freedom to take their own medication. Medicines are placed in separate compartments allowing the service user to be given the correct medicine and dose at the correct time. Reminder cards are included to ensure that the service provider does not forget any medicines that are not packed in the MDS system (ie: liquids). The time spent completing the drug round is reduced, which means that service providers have more time to spend caring for the service users. The system comes with all the paperwork necessary to ensure that clear audit trails are available to prove that the home is operating to the highest government standards.

Along with the system, support is available via specific modules of training covering various topics including; the use of the system, detailed information regarding common medicines, side effects and dosages.

Further support is provided via our Care of Medicines range of training, which is fully accredited to the National Minimum Standards and meets the key learning requirements for both care regulators and the Skills For Care authority. Don’t worry if Boots does not provide your medication dispensing service you can still find a suitable course among The Care of Medicines range, including a specialist course if you work in Domiciliary Care.

For more details on how we can help you with your individual care and training needs please email us at care@boots.co.uk, or call on 0115 949 4047 and ask for the Care Services team.

Care Asset Management is one of the country’s leading independent specialists in Inheritance Tax Planning, Investment Management, Retirement and Care Fee Funding. Care Asset Management is a founder member of the Later Life Adviser Accreditation scheme launched by the Financial Services Skills Council in April 2008. Later Life Adviser Accreditation will become the benchmark for quality in advising older clients. Care Asset Management are the appointed specialist advisers on care fee funding to a number of local, regional and national organisations which include the National Care Association. Authorised and Regulated by the Financial Services Authority.

Is a non profit making, public information and advisory service specialising in issues relating to funding long term care for older people. CareAware’s objective is to improve public understanding and knowledge about the care system, to reinforce the rights and choices of the individual and to assist the public on the complex issues associated with care provision.

CareAware’s ‘Advocacy Service’ is designed to ensure that the resident and their family have access to all independent help and information they will need in dealing with a long term care need. It also assists you, the care providers, in meeting the advocacy requirement of National Minimum Care Standards.

CHIS (Care Home Insurance Service) has been appointed as the preferred insurance partner to the National Care Association (NCA) since 2005 and we have been delighted to have already assisted so many NCA members with their insurance and risk protection needs.


We appreciate that NCA members require the best service at a competitive price and CHIS, as the name implies, solely work with care providers - care homes, domiciliary cares, hospices and private hospitals. By being totally dedicated to your industry, the care industry, we know how important it is to provide a first class service at all times.

For instance, as a CHIS client at renewal you can expect to receive your papers at least three weeks prior to your renewal date. When you require a form completed for the local authority or CSCI we'll do it on the same day that we receive it. We're passionate about the service that you receive.

When it comes to claims service, which is the only real reason for buying insurance in the first place, we can only tell you what our clients say about us:

“It's like having your big brother fighting your corner for you”
“I have never had, or expected, such assistance at a time of crisis as I received from CHIS”
“CHIS almost make insurance exciting!”

As a member of the NCA, take advantage of the service and costs CHIS have negotiated for all NCA members by asking CHIS for your quote today.

Call us on 01273 645920 or visit our website www.care-home-insurance.co.uk and, if you use our indicative quote facility, don't forget that you can take a further 5% off this cost, simply for being a member of the NCA.

Electrolux Laundry Systems is a leading supplier of professional laundry solutions worldwide.

With a comprehensive range of equipment including washer extractors, dryers and finishing equipment, Electrolux Laundry Systems tailors solutions to the specific needs of individual care home organisations.

We understand the difference between visibly clean linen and hygienically clean linen. This is why we are considered experts in the field of laundry processes within the care sector. What’s more, our solutions and recommended processes meet all industry regulations and guidelines.

Laundry is required throughout a care home for uniforms, bed linen, mops and cloths, as well as patient clothing. Good laundry practice plays an essential role in patient comfort, whilst protecting employees in their place of work.

It is vital to remember that laundry is also a potential carrier of healthcare acquired infections. Therefore, it is vital that measures are taken to ensure hygiene levels are maintained.

Electrolux Laundry Systems can offer you a free audit of your current laundry equipment and processes. Our quick hygiene audit enables us to understand your current procedures and to recommend ways to improve the process, not just in terms of laundry equipment but more importantly with regards to the process itself.

For more information about Electrolux Laundry Systems’ range of products and services, or to enquire about a free laundry audit, please contact our sales team on 08444 631261.

As innovators in the field of dedicated fire alarm listening technology, Fireco have built a reputation as a company that has grown by listening to marketplace demands and by reflecting on the significant advances in EU legislation.

Fireco's products and services have been developed in response to legislative changes such as the forthcoming RRO (Regulatory Reform Fire Safety Order), which have introduced new responsibilities beyond the workplace such as employers' legal obligations for fire risk assessment and under the terms of the DDA (Disability Discrimination Act) providing access for all.

Established for over a decade, Fireco are the Brighton-based designers and manufacturers of Dorgard, the acoustically activated fire door hold-open device, that's designed to save peoples' lives and protect buildings whilst allowing freedom of access.

Until October 2006 GRP Finance was known as G R Patrick & Company (Finance) Ltd and was part of the G R Patrick Group, a name synonymous with the care sector for many years and well known to NCA members. Following the split up of the Group at that time, GRP Finance has continued to flourish as an independent finance broker, providing specialist mortgages and business development loans to the care home market.

With over 20 years’ experience, GRP Finance is a Preferred Business partner of the NCA and is able to use its considerable expertise to arrange competitive funding packages tailored to suit individual care home owners. As a broker it has access to all the major banks and other principal lenders and is able to make informed comparisons while sourcing the most appropriate financing. Consequently GRP Finance can save home owners both time and money - as well as considerable frustration - at a time when funding is becoming increasingly difficult to obtain.

As director Richard Nunn observed, “Over the last 18 months GRP Finance has established itself under its changed identity and build on its many years of experience. It continues to grow and we look forward to the opportunities ahead, serving our many clients in the care sector and developing our close relationship with the NCA.”

Established in 1993, ipa Purchasing is the leading UK purchasing consortium dedicated to reducing the cost of essential goods for NCA homes.

ipa provides the complete purchasing service from negotiating pricing terms on behalf of homes and conducting price analysis and benchmarking audits right through to advising on, implementing and managing the entire purchasing function through our highly experienced service team.

At ipa, we ensure total customer satisfaction with the service of our suppliers and the range of products available. As the preferred purchasing provider for NCA members, ipa membership is available completely free of charge and provides ready access to all the benefits of our unique purchasing consortium.

Utilities generally represent a substantial part of business expenditure and therefore any reductions available are welcomed. Many businesses however, are still paying far higher rates than necessary, as they simply do not have the resources or time to research the market and understand all of the different options available to them.

LSI has been established in the utility industry for over sixteen years, making us one of the first companies to set up within this market. We therefore have the experience and knowledge necessary to best represent our clients, via our successful working relationships with all national suppliers.

As part of our business service, we offer all potential clients a comprehensive analysis of their current gas, electricity and telecom expenditure. Our findings, together with recommendations are passed back to our clients, with whom the final decision rests.

There are no direct charges made for our services as all suppliers pay a fee, which is taken into account when each contract is priced and based on LSI's account management and the total volume of power we trade. LSI can achieve some of the most competitive rates in today’s volatile energy market.

For further information contact Eric Haitner.

We're workplace safety consultants renowned for our practical, cost effective health and safety risk assessment and management advice.

Our workplace health and safety advice will help safeguard your employees, your reputation, your business. And your peace of mind.

Contact: Bettina Ratcliffe CMIOSH MIIRSM
Managing Director